mapFrequently Asked Questions

  • Where are you located?

    Massachusetts, located near Exit 52 off of Route 495. The home is situated on a lovely site adjacent to Northern Essex Community College (NECC) campus and near scenic Kenoza Lake. Public transportation stops conveniently at the front door. (For directions, click here).

  • How can I learn more about the facility?

    You’ve made a good start by visiting this website.

    To learn more about the most recent surveys of Lakeview House by the state Department of Public Health, visit medicare.gov. Lakeview House is proud of its overall 5-star rating, the highest that a nursing home can earn, and an indication that the facility is “much above average” when compared with others state and nationwide. By far the best way to find out more about Lakeview House is to arrange for a tour by calling Admissions Coordinator Joseph S. Tavitian, LSW at (978) 372-1081, Ext. 221.

  • How often will my family member see a medical caregiver?

    It depends upon which unit your family member lives in.

    In the skilled nursing unit, highly trained registered nurses provide 24-hour care daily to every resident, assisted by LPNs and nurses' aides. A medical doctor and medical nurse practitioner visit the facility weekly, and are available on a weekly basis when residents have issues that cannot be addressed by the nursing staff. Podiatry, dental, audiology and optometry services are also available as needed.

    Residents in the residential care facility are assisted by compassionate and responsible nurses' aides who provide medication management and help them with daily activities. Community support facilitators are available to provide additional support services for residents with cognitive issues.

    I don’t know if my dad would like sharing a room with someone else. Do you have private rooms available?

    • Private and semi-private rooms are available depending on need. Each room has cable TV hookups and cable is provided at a reduced rate. Clothes closets, armoires and bureaus are provided. Residents are encouraged to enhance their rooms with pictures, knick-knacks, laptop computers and an upholstered chair or recliner.

  • My dad has never been much of a “joiner.” Will he be required to participate in group activities?

    No. There are no social mandates. A creative and varied calendar of activities is created monthly to engage residents in whatever level of participation they are comfortable with and will benefit from. The activities staff’s goal is to engage residents in social interaction to stave off boredom or complacency. Perhaps your dad’s idea of a good activity is watching sports on television with a small group of residents who share his interest. Whatever works best for each resident is respected and encouraged.

    At Lakeview House, residents are involved as much as they are able in creating their own plans for their medical and convalescent care, as well as their social activities.